Ek9996 Privacy Policy
Learn transparently how your personal information, payment data, and browsing experience are stored and kept secure.
Last Updated: January 2026
What Information Do We Collect?
When you register on the ek9996 platform, we collect your name, mobile number, date of birth, and email address. This information is required for account verification and to confirm that you meet our minimum age requirement, as our platform is strictly for users aged 18 and above. A copy of your national ID or passport may also be requested for identity verification purposes and is stored with full security. Any new information you provide when updating your profile is also covered under this policy.
Device & Browser Information
When you use the ek9996 website or app, we automatically record your device type, operating system, browser version, and IP address. This information is used to identify technical issues and deliver an experience optimized for your device. Screen resolution, network type, and app version data also help us improve performance. This data is never publicly disclosed in combination with personally identifiable information.
Local Payment & Financial Information
To serve the Bangladesh market, we collect mobile banking numbers and transaction details from providers including bKash, Nagad, and Rocket. Financial information provided during deposits and withdrawals is used solely to process those specific transactions and is protected with industry-standard encryption. We never store your full payment PIN or bank password. All financial transaction logs are retained only for the defined period required for fraud prevention and dispute resolution.
Usage & Activity Data
Which games or bets you enjoy, how long your sessions last, and which features you use most — this information helps us improve the quality of our service. Login times, betting history, and bonus usage are analyzed as part of account security and responsible gaming initiatives. This analysis is conducted solely to enhance your experience and is never sold to third parties.
How Is Your Information Used?
Ek9996 uses collected data only for specific, legitimate purposes. The primary uses are managing your account, processing transactions, and providing customer support. We also use your information to maintain platform security, prevent unauthorized access, and detect fraudulent activity. Where necessary, we use data to meet legal obligations and respond to requests from regulatory authorities.
- Managing account registration verification, login security, and two-factor authentication.
- Deposits and withdrawals via bKash, Nagad, and other mobile banking channels.
- Keeping you informed about relevant offers, promotions, and bonuses.
- Monitoring unusual usage patterns to support Responsible Gaming.
- Technical development of the platform and improvement of the user experience.
- Compliance with applicable laws and regulatory requirements in Bangladesh.
We never sell your information to advertising networks or share it with unrelated third parties. Maintaining full transparency in every use of your data is a core commitment of ek9996.
Cookies & Tracking Technologies
Ek9996 uses cookies and similar tracking technologies on its website and app to enhance your experience. Cookies are small text files stored in your browser or device that help recognize you on return visits. They are essential for keeping login sessions active, remembering your preferences, and maintaining platform security. Without cookies, some key features may not function properly.
Essential Cookies
Required for managing login sessions, security tokens, and core platform functionality. These cannot be disabled.
Analytical Cookies
Used to understand which pages are most visited and how users navigate the site.
Preference Cookies
Remembers your language, theme, and display settings so you don't have to reconfigure them each time.
Marketing Cookies
Used to show relevant offers. These cookies can be disabled from your browser settings.
You can delete cookies or stop your browser from accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect login and account management. ek9996 does not use third-party advertising trackers.
Data Storage & Security Measures
Ek9996 applies industry-standard technical and organizational measures to protect your data. All data transfers are secured through SSL/TLS encryption, making it impossible for third parties to intercept or read your information. Sensitive data stored on our servers is kept under an additional layer of encryption and can only be accessed by authorized personnel when necessary. Regular security audits and vulnerability assessments keep our systems continuously up to date.
Your account data is retained for as long as your account remains active. Following account closure, limited data may be kept for a defined period to meet legal obligations or resolve disputes, but it will not be actively used for any purpose. Once the required retention period has passed, data is securely deleted or anonymized. ek9996 follows a data minimization policy — no information is ever stored beyond what is necessary.
- All data transfers are secured with SSL/TLS encryption.
- Passwords are stored in hashed form — never as plain readable text.
- Role-based access control for authorized personnel only.
- Regular backups and a disaster recovery plan are in place.
- Automatic alerts for suspicious logins or unusual account activity.
Sharing Information with Third Parties
Ek9996 never sells, rents, or commercially shares your personal information with third parties. However, a limited amount of data may need to be shared with trusted technology partners and payment processors in order to deliver our services. These partners may only use the data for the specific service they provide and are contractually bound to uphold our privacy standards. ek9996 ensures that no third-party partner may use your information for their own purposes.
Limited information may be shared in the following circumstances: in response to a court order or a lawful request from law enforcement, with payment gateway providers to process transactions, with fraud detection and prevention service providers, and with selected cloud service providers for technical infrastructure management. In each case, only the minimum necessary data is shared, and it is handled under strict confidentiality agreements. We never share your information with advertising companies or data brokers.
Your Rights & Controls
Every registered user at ek9996 holds specific rights over their personal information. These rights give you full control over your data, and we are committed to upholding them with complete respect. We typically respond to any submitted request within 30 business days.
Right of Access
You have the right to know what information we hold about you and to request a copy. Submit a request through our support channel and we will provide the information within the designated timeframe.
Right to Rectification
If any information on your account is incorrect or incomplete, you can request a correction. This can be done directly from your profile page or by contacting support.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted. Where no legal obligation requires us to retain it, we will action the request as quickly as possible.
Right to Object
You have the right to object to the use of your data for specific purposes, particularly for marketing communications. Once you object, we will stop that specific use.
Data Portability
You may request a copy of the data you have provided in a structured, machine-readable format that can be transferred to another platform.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended — particularly when the accuracy of the data is in dispute.
To exercise any of these rights, please contact our support team. Once your identity has been verified, we will process your request and keep you updated at every step.
Policy Updates & Contact
Ek9996 may update this Privacy Policy from time to time, particularly in response to legal changes, new technologies, or updates to our services. For any significant changes, we will notify you in advance via email or an in-platform notification. The date of the latest revision will always be clearly displayed at the top of this page so you can easily tell when the policy was last updated. Continued use of the platform after an update constitutes your acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, our support team is always ready to help. You can reach us by opening a ticket directly from the site's help section or by sending us an email. Our data protection team reviews requests seven days a week and aims to respond within the designated timeframe. ek9996 believes that transparency and prompt responses are the foundation of a trustworthy platform.
Contact Us by Email
For any privacy-related requests, email us at: support@ek9996.ws — we will respond within 30 business days.
FAQ
For answers to common questions, visit our FAQ Page where important privacy-related topics are discussed in detail.
Start Safe Today
Your data is protected and your rights are guaranteed at ek9996. Enjoy Bangladesh's best betting experience with complete confidence.